Small and Medium Enterprises (MSME) Survey 2016
Kenya, 2016
Kenya National Bureau of Statistics
Created on
June 01, 2022
Last modified
June 01, 2022
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EJ23 What is your primary customer feedback mechanism? (ej23_1)
Data file: 2016 MSME Survey - Final establishments dataset with trainings data
Overview
Valid:
24164
Invalid:
0
Type:
Discrete
Decimal:
0
Width:
28
Range:
-96 - 7
Format:
Numeric
Questions and instructions
Categories
| Value | Category | Cases | |
|---|---|---|---|
| -96 | Other (Specify) | 77 |
0.3%
|
| 0 | None | 3621 |
15%
|
| 1 | Suggestion Box | 521 |
2.2%
|
| 2 | Administering Questionnaire | 114 |
0.5%
|
| 3 | Verbal | 18386 |
76.1%
|
| 4 | Internal research Department | 70 |
0.3%
|
| 5 | External research Department | 8 |
0%
|
| 6 | Telephone | 1189 |
4.9%
|
| 7 | Internet | 178 |
0.7%
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.
Others
Notes
"EJ23 What is your primary customer feedback mechanism?"