Small and Medium Enterprises (MSME) Survey 2016
Kenya, 2016
Kenya National Bureau of Statistics
Created on
June 01, 2022
Last modified
June 01, 2022
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EJ23_2 What is your secondary customer feedback mechanism? (ej23_2)
Data file: 2016 MSME Survey - Final establishments dataset with trainings data
Overview
Valid:
20543
Invalid:
3621
Type:
Discrete
Decimal:
0
Width:
28
Range:
-96 - 7
Format:
Numeric
Questions and instructions
Categories
| Value | Category | Cases | |
|---|---|---|---|
| -96 | Other (Specify) | 110 |
0.5%
|
| 0 | None | 12753 |
62.1%
|
| 1 | Suggestion Box | 286 |
1.4%
|
| 2 | Administering Questionnaire | 82 |
0.4%
|
| 3 | Verbal | 1206 |
5.9%
|
| 4 | Internal research Department | 52 |
0.3%
|
| 5 | External research Department | 20 |
0.1%
|
| 6 | Telephone | 5794 |
28.2%
|
| 7 | Internet | 240 |
1.2%
|
| Sysmiss | 3621 |
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.
Others
Notes
"EJ23_2 What is your secondary customer feedback mechanism?"