| Value | Category | Cases | |
|---|---|---|---|
| 1 | Unfriendly staff | 1773 |
4.1%
|
| 2 | Long waiting time | 2680 |
6.2%
|
| 3 | Medicine unavailable | 10632 |
24.8%
|
| 4 | Staff are unqualified | 23125 |
53.9%
|
| 5 | More expensive services | 1497 |
3.5%
|
| 6 | Dirty facility | 27 |
0.1%
|
| 7 | Would have paid | 413 |
1%
|
| 8 | No privacy | 43 |
0.1%
|
| 9 | Was referred | 756 |
1.8%
|
| 10 | Other (specify) | 1995 |
4.6%
|
| Sysmiss | 63 |