| Value | Category | Cases | |
|---|---|---|---|
| 1 | Unfriendly staff | 12 |
0.1%
|
| 2 | Long waiting time | 853 |
10.2%
|
| 3 | Medicine unavailable | 2119 |
25.4%
|
| 4 | Staff are unqualified | 1927 |
23.1%
|
| 5 | More expensive services | 1253 |
15%
|
| 6 | Dirty facility | 84 |
1%
|
| 7 | Would have paid | 657 |
7.9%
|
| 8 | No privacy | 153 |
1.8%
|
| 9 | Was referred | 592 |
7.1%
|
| 10 | Other (specify) | 680 |
8.2%
|
| Sysmiss | 34674 |