| Value | Category | Cases | |
|---|---|---|---|
| 1 | Unfriendly staff | 4 |
0.1%
|
| 2 | Long waiting time | 7 |
0.1%
|
| 3 | Medicine unavailable | 481 |
9.3%
|
| 4 | Staff are unqualified | 682 |
13.2%
|
| 5 | More expensive services | 781 |
15.2%
|
| 6 | Dirty facility | 245 |
4.8%
|
| 7 | Would have paid | 518 |
10.1%
|
| 8 | No privacy | 446 |
8.7%
|
| 9 | Was referred | 967 |
18.8%
|
| 10 | Other (specify) | 1023 |
19.8%
|
| Sysmiss | 37850 |